TY - JOUR
TI - Business process management in sustainable property/asset management by using the TotalObserver
AU - Milosavljević Boško B
AU - Čongradac Velimir D
AU - Veličković Jovan M
AU - Prebiračević Bogdan V
JN - Thermal Science
PY - 2012
VL - 16
IS - 11
SP - 269
EP - 279
PT - Article
AB - The use of software became of great importance for successful facility and  property management worldwide, because of its possibilities for generating  savings in multiple areas and not just in operational areas and improving  business processes. This paper displays the growing facility and property  management market in Serbia and the software TotalObserver as a solution for  the emerging problems for this market. Case studies and operational use of  TotalObserver confirmed that significant savings can be generated by using  software for asset management.